JOYFUL GIVES LLC Website User Agreement

I. Introduction

A. This Terms of Use Agreement (Agreement) is a legal document.  It outlines your rights and obligations as a User of this Web Site (hereinafter sometimes called the Site) in connection with right to buy and sell products on the Site. By accepting this user agreement, you acknowledge that you have read, understood, and agree to be bound by the provisions of this Agreement.  This Agreement applies to all Users of this Site.

B. JOYFUL GIVES LLC, hereinafter called Owner, reserves the right to revise this Agreement, the Privacy Policy, and any other part of this Site, from time to time in its sole discretion without further notice. If we do so, we will post the revisions on the Site and indicate the date of the last revision.


II. Definitions

As used in this Agreement:

A. Site Content means all text, graphics, video, audio, links, communications, and other information contained on the Site.

B. Privacy Policy means the statement of Privacy Policy, as amended from time to time.

C. User can be a buyer or a seller, mean a person or the organization who has agreed to the terms of this Agreement and has registered in the Site.

D. Buyer is the customer.

E. Seller is the supporter that uploaded the item for sale for donation.

F. Organization is the beneficiary of the item for sale for donation.

Before you become a User of this Site, you must read and accept all the terms in this User Agreement and the Site’s Privacy Policy. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use this Site.

III. Using the Site

While using this Site, you will not:

A. Post content or items in an inappropriate category or areas on the Site.

B. Violate any laws, third party rights or our policies.

C. Use the Site if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using the Site.

D. Fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity.

E. Fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity.

F. Manipulate the price of any item or interfere with other the listings of other Users.

G. Circumvent or manipulate the fee structure and/or billing process of the Site, or fees owed to the Site.

H. Post false, inaccurate, misleading, defamatory, or libelous content (including personal information).

I. Transfer your Site account and/or password to another party without our consent.

J. Distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes.

K. Distribute viruses or any other technologies that may harm this Site, or the interests or property of the Users of this Site.

L. Copy, modify, or distribute rights or content from the Site or the Site's copyrights and trademarks; or

M. Harvest or otherwise collect information about Users, including e-mail addresses, without their consent.

IV. Abusing the Site

User agrees to report problems, offensive content, and policy violations to Owner. Without limiting other remedies, Owner may limit, suspend, or terminate Users’ service, prohibit access to the Site, delay or remove hosted content, and take technical and legal steps to keep Users off the Site if Owner believes that any such User or Users are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of thepolicies of Owner. Owner also reserves the right to cancel unconfirmed accounts or accounts that have been inactive for a long time, or to modify or discontinue this Site.

V. Buyer Protection

Buyers and sellers share the responsibility for making sure purchases facilitated by this Site are rewarding and free of unnecessary difficulties or nuisances. Owner strongly encourages buyers to work with sellers before presenting a claim relating to a purchase. The arbitration process set forth in Paragraph XIX below is mandatory.

VI. Fees and Services

A. Joining this Site as a customer or supporter and bidding on listed items is free. Owner does not charge fees for using services, such as for supporters listing their items for sale for donation. Currently, it is the Organizations who pay for the fees assessed by the Site’s merchant vendor as well as the Site’s transaction fees (currently at $3.00 per transaction). All these fees are subtracted from the Organization’s total donations paid by Owner monthly to the Organization, on or about the 5 th of the month for completed transactions that have reached its 30 days holding period. These fees and the current process on how they are deducted from the Organization’s donation proceeds may be changed by the Owner. Changes to the Fee Schedule and processes are effective after we provide at least 30 days' notice by posting the changes on the Site and informing all affected parties. We may also choose to temporarily change the fees for our services for promotional events (for example, free listing days) or any new service the site can provide, and such changes are effective when we post the temporary promotional event or new service on the Site.

B. There is no membership subscription assessed for using the Site.

C. Unless otherwise stated, all fees are quoted in U.S. Dollars. Buyers are responsible for paying for their purchase and applicable taxes associated with the Site and services in a timely manner with a valid payment method. Organizations are responsible for paying for the fees associated with the Site and services including Site’s merchant vendor fees. These fees are deducted from the total donations paid by Owner monthly.

VII. No Agency

No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.

VIII. Notices

A. Except as explicitly stated otherwise, notices shall be served on Owner at the following e-mail address: Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid.

B. Except as explicitly stated otherwise, notices to Users shall be served on you at your e-mail address given to Owner upon your registration. Notice shall be deemed given 24 hours after email is sent.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will act against all breaches of this Agreement.


We may amend this Agreement at any time by posting the amended terms on Site. Except as stated elsewhere, all amended terms shall automatically be effective 3 days after they are initially posted.

XI. Password and Security

Upon registration, you will select a username and password. You are solely responsible for use of the Site. You must keep your password confidential so that no one else may access the Site through your account. You must notify Owner immediately upon discovering any unauthorized use of the Site or if you believe your password has been compromised.

XII. Service Access and Speed

Service speed may vary depending on your online or Internet service provider, location, line quality, inside wiring, Internet traffic, and other factors beyond our control. You acknowledge and agree that you must provide for your own access to the Internet and pay any service fees associated with such access, and that you must provide all equipment necessary for you to make such connection to the Internet, including a computer and modem. You may not have full access to the
Site if the Internet connection for your Internet service provider is down or inaccessible, or if you provide incorrect information.  If your Internet service provider terminates your service, your access to the Site may be limited or denied. Site Owner is not responsible for any such limitation or denial, or for any long-distance, toll, or other charges or fees you incur while you use the Site.

XIII. Third Party Sites

The Site may contain links to websites provided or operated by other parties. When you visit any such websites, you do so at your own risk.  We undertake no obligation to monitor such websites and are not responsible for any damage, loss of privacy, or offensive material you may encounter as you navigate away from the Site.

XIV. Disclaimer of Warranties

A. Our website and the services provided through it are provided on an AS IS and AS AVAILABLE basis. Your use of this Site shall be at your sole risk. Owner disclaims to the fullest extent permissible by law, and waives, all warranties of any kind, whether expressed, implied, or statutory, including without limitation the implied warranties of merchantability, fitness for a particular purpose and non-infringement, in connection with the Site and your use thereof.

B. JOYFUL GIVES LLC makes no warranties or representations about the accuracy or completeness of the Site's content and assumes no liability or responsibility for any (i) errors, mistakes or inaccuracies of content, (ii) any unauthorized access to or use of our Site, (iii) any interruption or cessation of transmission to or from the Site, (iv) any bugs, viruses, Trojan horses,

or similar such matter which may be transmitted to or through our Site by any third party, (v) any errors or omissions in any content and/or (vi) any loss or damage of any kind incurred as a result of the use of any content transmitted or otherwise made available through the Site. You assume the entire risk of loss and damage due to your use of the Site, including but not limited to the cost of repairs or corrections to your hardware or software.

XV. Limitation of Liability

Your use of our Site is entirely at your sole risk. Owner shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages or losses, including without limitation loss of use, data, profits, goodwill, or other intangible losses, whether based in contract, tort, strict liability, or otherwise, which you may incur in connection with the use of the Site.

XVI. Indemnification

You agree to indemnify and hold harmless Owner from and against all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including reasonable attorneys’ fees), arising out of your acts or omissions, including claims resulting from your use of the Site.


The terms of this User Agreement and use of this Site is governed by the laws of the State of California.

XVIII. Copyrights and Trademarks

A. All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software, is the exclusive property of Owner and/or others and protected by U.S. and international copyright laws. Any software used on this Site is the property of Owner and protected by U.S. and international copyright laws.

B. is a trademark of Owner and may not be used in connection with any product or service that does not belong to Owner or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Owner.

C. Responsibility for Content. Users alone are responsible for Their Content. Users assume all risks associated with Their Content, including anyone's reliance on its accuracy, completeness or usefulness, or any disclosure by them of information in Their Content that makes them personally identifiable. Users represent that they own, or have the necessary permissions to use, and authorize the use of, Their Content as described herein. Users may not imply that Ther Content is in any way sponsored or endorsed by Owner.

D. Users understand and acknowledge that they may expose themselves to liability if, for example, Their Content violates any third-party right, including any copyright, trademark, patent, trade secret, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is

unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

XIX. Mandatory Arbitration

Any dispute under this Agreement shall be required to be resolved by binding arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration Association then in force and effect.

XX. Entire Agreement

This Agreement shall constitute the entire Agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement shall not be binding upon either party except to the extent incorporated in this Agreement.

XXI. Assignment of Rights

The rights of each party under this Agreement are personal to that party and may not be assigned or transferred to any other person, firm, corporation, or other entity without the prior, express, and written consent of the other party.


A. Owner does not collect personally identifiable information about individuals who visit the Site except when the information is specifically provided on a voluntary basis. Personally identifiable information on Users will not be sold or otherwise transferred without the approval of the User. Owner reserves the right to contact a User regarding account status, changes to the Agreement and other matters relevant to the use of the Site. Owner reserves the right to change this policy at any time. Any such change will be posted on the Site.

B. The Site may use cookies to facilitate easier navigation within the Site and provide a higher level of convenience for the visitor. A cookie is a small piece of information about an Internet session that may be created when a visitor accesses a website. Any cookies used by the Site will not written to the visitor's hard drive, exist only until the browser is shut down, and do not contain any personal information regarding the User.

XXIII. Credit Card Purchases:

Information provided for your purchase (including billing name, billing address, telephone number, and fax number) will not be shared or sold to anyone nor to any third party. Payment information (such as credit card numbers and expiration dates) is treated confidentially and will not be shared with anyone except the financial institutions used to process payments. Owner uses a third- party merchant vendor that processes the payment information. This Site does not retain buyer’s credit card information. A secured socket layer software encrypts information and keeps the data private and confidential between your computer and Owner.

XXIV. Termination

This Agreement is effective until terminated by Owner or User at any time without notice. In the event of termination, the disclaimers and limitations of liabilities set forth in this Agreement shall survive.

XXV. Contacting Us

If you have any questions about this privacy statement, the practices of this Site, or your dealings with this Site, please contact: Email: